Privacy Policy
Last updated: 9.1.2026
1. Data Controller
Roach Oy
Tiilitehtaankatu 45, 65100 Vaasa
Business ID: 0427904-5
Email: victoria@roach.fi
2. What Data We Collect
We collect the following personal data when you shop with us:
- Name and contact details (email, phone number, address)
- Delivery address
- Billing information
- Order history
- E-invoice details (if applicable)
- IP address and cookie data
3. Why We Collect Data
We process your personal data to:
- Process and deliver your order
- Send order confirmation and delivery information
- Handle invoicing and payments
- Provide customer service and support
- Improve our website and services
- Comply with legal requirements (e.g., accounting)
4. Legal Basis
- Contract: To fulfill our purchase agreement with you
- Legal obligation: For accounting and tax purposes
- Legitimate interest: To improve our services
- Consent: For marketing (if you have given consent)
5. Who We Share Data With
We share your data with:
- Shipping companies: Matkahuolto, for package delivery
- Payment providers: For secure payment processing
- Accounting services: For invoicing and bookkeeping
We never sell your personal data to third parties.
6. How Long We Keep Data
- Order data: 7 years (as required by accounting law)
- Customer account data: Until you request deletion
- Cookie data: See our cookie policy
7. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify incorrect data
- Erase your data (”right to be forgotten”)
- Restrict processing of your data
- Port your data (data portability)
- Object to processing
- Withdraw consent at any time
Contact us at victoria@roach.fi to exercise your rights.
8. Cookies
Our website uses cookies to improve your experience. You can manage your cookie settings via our cookie banner or in your browser.
We use:
- Necessary cookies: For basic website functionality
- Functional cookies: To save your preferences
- Analytics cookies: To understand how the website is used
9. Security
We protect your data with:
- SSL encryption across the entire website
- Secure data storage
- Limited access to personal data
10. Contact
Questions about our privacy policy? Contact us:
Email: victoria@roach.fi